Reviews

  • Very Professional

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: I love our under decking system! Everyone was very nice and very professional I would highly recommend them! The clean-up was excellent.

    on February 16, 2018
  • Everyone I Know

    Initial Contact 4
    On site sales presentation 5
    Installation process 4
    Overall Impression of Undercover Systems 4

    Comments: I will recommend Undercover to everyone I know.

    on February 16, 2018
  • Great job!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: I was on my way to the Home Depot and your truck drove by me. I began
    to read all of the advertisement on the truck and I was sold on making a call! Great job!

    on February 16, 2018
  • Totally Transformed The Appearance

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: The final product looks great. Totally transformed the appearance of the
    space under our deck to create a high quality, finished outdoor living space.

    on February 16, 2018
  • Excellent Clean-Up

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: I love our under decking system! Everyone was very nice and very
    professional I would highly recommend them! The clean-up was excellent.

    on February 16, 2018
  • Recommended

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We will recommend Undercover Systems to everyone we know.

    on February 16, 2018
  • Polite and Courteous

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: The techs were very polite and courteous. They answered all of my
    questions. They cleaned up after installation also. Very good company to work with.

    on February 16, 2018
  • Best Quality Material

    Initial Contact 4
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We first heard about you during the recent Home Show. Our salesman
    called to let me know that an earlier install opening became available and we were on
    vacation so I gave him the ok by phone to install without us being home. We had been
    interested in getting an under deck system for a few years so when we refinished the
    deck we decided to also get the under deck system installed. Yours is by far made from
    the best quality material.

    on February 16, 2018
  • Excellent, Quality Work

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Good experience from the first visit to the house to the final installation.
    Excellent, quality work.

    on February 16, 2018
  • So Easy

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Hey Tom, thank you for making this purchase so easy. You addressed all
    of our concerns and we are really happy with the true lifetime warranty that is not
    offered by the other suppliers. The installation crew took great care with the installation,
    were timely and neat. We love the patio project so we can now use the space! We are
    confident that we made the right choice by choosing Undercover Systems! Warm
    regards, Bob.

    on February 16, 2018
  • Real Pleasure

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: I am very happy with my system. It looks great and it was a real pleasure
    working with your people. You kept me informed of every situation that my deck
    presented. It was quite a challenging project and your folks stepped up to the plate.
    Had it not been for your willingness to run the project on my behalf, I would have
    cancelled the project altogether. Thanks you again!

    on February 16, 2018
  • Awesome People!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Great product and awesome people! Thanks!!!

    on February 16, 2018
  • Great Job!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Great job! I love the way it looks. Thanks.

    on February 16, 2018
  • Reliable

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 4

    Comments: Tom and his crew are competent, reliable and they keep what they
    promise. Their goal is to make their customer happy that and has been accomplished.
    Thank you!

    on February 16, 2018
  • Professional, Courteous And On Time

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: The Undercover System is giving us a whole new space for our lower deck.
    We believe the steel material and engineering are the best system on the market. The
    installation crew was professional, courteous and on time. We recommend this to all of
    our friends.

    on February 16, 2018
  • Installation Is Really Nice

    Initial Contact 5
    On site sales presentation 5
    Installation process 4
    Overall Impression of Undercover Systems 4

    Comments: I did not participate in the sales call, as another contractor I was using did
    that. The quality of the installation is really nice, however one of the downspouts has a
    dent in it. The materials are first rate and overall I’m happy with the system.

    on February 16, 2018
  • Appreciated The Clean-Up

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: My only issue was the expense of this product and installation but I will
    recommend it to my friends considering an under deck system. I really appreciated the
    clean-up and how the technicians put everything back in place.

    on February 16, 2018
  • My Satisfaction.

    Initial Contact 5
    On site sales presentation 5
    Installation process 4
    Overall Impression of Undercover Systems 5

    Comments: The only negative thing about the whole process (referring to installing)
    was that one crew started the install and another completed it and there was an error in
    communication on the swing install location. They promptly scheduled another
    technician visit to correct the problem to my satisfaction.

    on February 16, 2018
  • Everyone We Know

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We will recommend you to everyone we know. Thanks!

    on February 16, 2018
  • Very Efficient

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: The sales person/owner was very informative and clear when setting our
    expectations on how the system would perform. His crews was professional and very
    efficient. We had a home done with another system that was very inefficient and it was
    collecting leaves and dirt. Undercover pulled it down and all of the dirt and grime came
    down with it. They did this for a reasonable fee and totally cleaned up the patio. They
    finished the installation in short order and the room feels and looks brand new!
    Undercover Systems has met our expectations 150%.

    on February 16, 2018
  • Thank You!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Thank you for a job well done. Our patio is much more useful and
    welcoming.

    on February 16, 2018
  • Great product!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: I like that it’s not connected to the underside of my deck. Very simple
    design, very effective. I’ve had my first rain and is dry underneath. Techs were
    excellent. Great product!

    on February 16, 2018
  • Very Professional

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: This was a very professional and skilled installation crew. The product is
    working great and we are very pleased!

    on February 16, 2018
  • We will recommend to everyone

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We will recommend Undercover to everyone we know. Thank you!

    on February 16, 2018
  • Very Professional

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: The entire installation process was conducted very professionally
    commencing with Tom Stevens’ first visit to prepare our bid, then throughout the time
    until our installation was completed. Tom promptly responded to our emails and
    telephone calls and always provided us with the information we needed. Both Tom and
    all of the technicians carefully explained the technical aspects of the product, the
    installation itself and what we could expect after the installation was completed. We
    could not have had a better experience.

    on February 16, 2018
  • Simply Beautiful

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We love our new Undercover System. It’s simply beautiful — they did a
    great job. We would recommend them highly.

    on February 16, 2018
  • Home show

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Found Undercover at the home show in addition to seeing you inside the
    Home Improvement magazine.

    on February 16, 2018
  • Quick & Beautiful

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: After signing the contract I did not hear anything for a few days however,
    the time scheduled was great! The job was done quickly and it is beautiful.

    on January 29, 2018
  • Great Job!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Great job! How easy is it to clean if I use my grill on the patio?

    on January 29, 2018
  • Pleasant Experience

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: This was a very pleasant experience and something we have wanted to do
    but did not like the other systems I saw. Tom explained how this would be installed and
    I jumped on it and just could not be more pleased. I would highly recommend
    Undercover Systems, a great family run business. Thank you!

    on January 29, 2018
  • We Love Our Ceiling

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Todd was recommended to me by my pool builder and I agreed to give you
    the opportunity to submit a bid. I had already received 2 other bids, one from
    Rainaway, so I was a little skeptical. Your material was stronger and being 22 gauge
    steel and not light weight aluminum, it didn’t need supporting mid-span of my deck and
    was the right choice for us. The guys did a nice job and we love the way the ceiling
    looks.

    on January 29, 2018
  • Good Business

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: I heard about you guys in the Savvy Shopper or one of those magazines
    delivered to our home. Then we looked you up in the list of good business in our area
    and you were listed there, so we went with you and are so happy we did!! I am
    recommending you to everyone in our neighborhood!

    on January 29, 2018
  • Recommended To Friends

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We will recommend Undercover to our friends and neighbors

    on January 28, 2018
  • Happy

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: We saw Undercover at the Home Show and we are happy that we chose
    them.

    on January 28, 2018
  • Great job!

    Initial Contact 5
    On site sales presentation 5
    Installation process 5
    Overall Impression of Undercover Systems 5

    Comments: Extremely impressed with the quality of the product and the installation
    process. Just as important was the ease of getting a repair crew to come out when
    a leak was discovered. I have a lead for you now. GREAT WORK! Randy & Debbie

    on January 28, 2018

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