Undercover Systems

Undercover Systems		Other
Attachment: Our Patented Design allows for our ceiling to be supported by the gutter system. Our gutter/support system attaches around the inside perimeter of your deck. This keeps the top of our ceiling open so that water and debris can exit the ceiling without any impediments blocking the natural flow of material from the ceiling. This also allows for air to flow freely between the top of our ceiling and the bottom of your deck. This is important for drying out after a rain.		All of the systems that we are aware of, attach to the underside of the deck. We are of the opinion that direct attachment to the deck will cause your deck to age prematurely. Also the direct attachment is a problem with air flow and slows down the drying process after a rain.
Materials: We use 22 Gauge Galvanized Steel, coated to our specifications with a Dura-Coat Polyester Paint. We use Structural Grade Steel with a minimum yield strength of 50,000 lbs. Undercover Systems does not buy "Off-the-Shelf" material. All of our material is ordered by us to specific requirements, coated to our specifications and produced in our factory.		What we see most often with other products is a light gauge aluminum standing seam panel or aluminum flashing formed into tubes and emptying into regular house gutters. This material is purchased from stock and is not engineered for the purpose in which it is being used.
Installers: All of our installers are Undercover System employees, trained and certified in our unique design.		By using "Off-the-Shelf" material installation is by a trial and error method. Some of these suppliers will sell material to anyone without regard for their level of expertise. That is why you see companies that install windows, siding, build decks and most any other trade offer underdeck ceilings.
Overview: All projects, no matter where they are installed, are reviewed by the Home Office of Undercover Systems. If we have any concerns or questions, our dealers are made aware of same and a resolution is made prior to production of the job.		In most cases installers are left to their own devices to resolve any problems.
Customer Service: We founded our company on sound customer service. We are on time with appointments. Our installers are neat, courteous, and informative. We clean-up and leave only the neat, clean ceiling as evidence that we have been to your home. Any warranty issues are addressed promptly and with resolve.		Customer Service is the single most complaint most of us have when dealing with companies. Check references and your local BBB for information before allowing anyone to work on your home.
Warranty: We have the best warranty in the business. See our warranty page on this site.		We have never seen any warranties that compare with Undercover Systems
Personal Guarantee: You have my promise that you will be happy with our product and service.		N/A